About - Jim’s Auto Center, Inc.

Guarantee

The CARQUEST Coast-to-Coast Guarantee reaches across the United States, Canada and Mexico to guarantee CARQUEST parts installed at any of the nearly 4,000 TECH-NET Professional centers throughout North America. Under this program, parts submitted for warranty claims that were purchased at a CARQUEST Auto Parts store can be replaced free of charge (excluding any labor cost) at any TECH-NET Professional facility. Ask your qualified TECH-NET Professional technician for more information on the CARQUEST Coast-to-Coast Guarantee!

Code of Ethics

As a member of the TECH-NET Professional program we agree to:

Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.
Offer customers a price estimate for work to be performed.
Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.
Make every effort to keep the customer informed about appointments and completion deadlines.
Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.
Furnish or post copies of any warranties covering parts or service. Use quality CARQUEST Auto Parts, guaranteed coast to coast.
Provide and honor CARQUEST manufacturer warranties.
Exercise reasonable care for the customer’s property while it is being serviced.
Make every effort to fix the customer’s vehicle right the “first time”.
Maintain a system for fair settlement of customer’s complaints.
Cooperate with established consumer complaint mediation activities.
Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.

Digital Shop

Maintenance Work

Preventive

Care for Your Car

Such nice people and honest!!

I’m a younger women and always worried about getting yanked around by mechanics…. Not with this place. It was quick, reasonably priced, they had great customer service and answered all my questions! Definitely will return.

Janelle Kollar

Fast, friendly service. Very reasonable prices.

I took my vehicle to them, and I was not disappointed. They fixed it right the first time, and didn’t try to sell me stuff I didn’t need. They will definitely have all of my future business!

Kathryn Thomas